How fear of blame undermines service networks
In the current issue of Governance, Donald P. Moynihan uses the response to Hurricane Katrina to examine how a preoccupation with blame avoidance affects the performance of public service networks. Organizations are often forced to participate in such networks, Moynihan says, and more concerned about extra-network reputation than goodwill with their partners. “The Katrina case,” Moynihan says, “underscores the negative consequences of blame avoidance for the functioning of networks.” Open access to the article.
